Division of Financial Institutions File a Complaint
You can submit an online complaint to the Division of Financial Institutions regarding a:
- Car title Lender
- Collection Agency
- Consumer Installment Lender
- Consumer Legal Funding Provider
- Credit Union
- Currency Exchange
- Debt Management or Debt Settlement Provider
- Money Transmitter
- Payday Lender
- Sales Finance Agency (example car or furniture financing)
- Title Insurance Company or Agent
- Tribal lender
"It is important to remember that the Division does not act as the complainant's attorney. It also does not have the power to adjudicate complaints. If a dispute turns on facts that do not involve a supervised entity's violation of a specific law or regulation (such as a matter concerning a financial institution’s exercise of internal policies or guidelines) the Division may not have the authority to obtain the relief a complainant is seeking. In that case, the Division will advise the complainant about other ways to pursue the complaint, such as through consulting a private attorney and/or initiating a court proceeding."
NOTE: Adobe Acrobat Reader may be required to access some functionality of the complaint forms.