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In light of a federal ruling on April 21, 2023, IDFPR has issued an UPDATED statement about Mifepristone in Illinois. See the statement by clicking here.

Division of Financial Institutions File a Complaint

You can submit an online complaint to the Division of Financial Institutions regarding a:

  • Car title Lender
  • Collection Agency
  • Consumer Installment Lender
  • Consumer Legal Funding Provider
  • Credit Union
  • Currency Exchange
  • Debt Management or Debt Settlement Provider
  • Money Transmitter
  • Payday Lender
  • Sales Finance Agency (example car or furniture financing)
  • Title Insurance Company or Agent
  • Tribal lender

"It is important to remember that the Division does not act as the complainant's attorney. It also does not have the power to adjudicate complaints. If a dispute turns on facts that do not involve a supervised entity's violation of a specific law or regulation (such as a matter concerning a financial institution’s exercise of internal policies or guidelines) the Division may not have the authority to obtain the relief a complainant is seeking. In that case, the Division will advise the complainant about other ways to pursue the complaint, such as through consulting a private attorney and/or initiating a court proceeding."

NOTE: Adobe Acrobat Reader may be required to access some functionality of the complaint forms.