A worldwide technology outage is causing disruption to some State of Illinois online systems. We are aware of this issue and are diligently working on restoration.

PERC LICENSEES: The deadline to renew your license without a late fee has been extended to July 31, 2024. Contact our call center at 1-800-560-6420 if you have questions. You can also view our helpful guides for retrieving your user name and for help resetting your password.

Effective July 24, 2024, we request individuals seeking updates on licensure applications make virtual appointments on Wednesdays instead of visiting the Department’s Springfield office. Learn more on the IDFPR's Contact Us webpage.

IDFPR Main Contact Information

IDFPR Locations

Springfield Office:

Licensing and Testing Unit for Division of Professional Regulation
Licensing and Education Section for Division of Real Estate
Credit Union Section for Division of Financial Institutions
Division of Banking

Illinois Department of Financial and Professional Regulation
320 West Washington Street, 3rd Floor
Springfield, Illinois 62786

Chicago Office:

Statewide Enforcement Unit for Division of Professional Regulation
Enforcement Unit for Division of Real Estate
Consumer Credit Section, Currency Exchange Section and Title Insurance Section for Division of Financial Institutions
Division of Banking

Illinois Department of Financial and Professional Regulation
555 West Monroe Street, 5th Floor
Chicago, Illinois 60661

IDFPR Introduces Virtual Licensing Appointments

Effective July 24, 2024, the Division of Professional Regulation requests that individuals seeking updates on licensure applications make virtual appointments on Wednesdays instead of visiting the Department’s Springfield office. This request is so staff are adequately prepared to address your concerns, while also ensuring the public has equitable access to appointments without needing to visit the Springfield office.

Virtual licensing appointments may be scheduled via this online calendar. Appointments are available in 30-minute intervals starting at 9am each Wednesday and ending at 4pm. Two individuals can sign up for appointments during each time slot. Appointments can be made as soon as 14 days prior to the appointment date, but cannot be made less than 48 business hours before the appointment date (as the calendar will close at that time for additional appointments).

Contact Information

All Inquiries: 1-888-473-4858
Professional Licensing: 1-800-560-6420
TTY Line: 1-866-325-4949
News Media

Division of Banking

Springfield Office Line for Banking: (217) 785-2900
Chicago Office Line for Banking: (312) 793-7090
Email General Questions for the Division of Banking

Division of Financial Institutions

Consumer Credit Section: (312) 814-5145
FPR.ConsumerCredit@illinois.gov

Credit Union Section: (217) 782-2831
FPR.CreditUnion@illinois.gov

Currency Exchange Section: (312) 814-5153
FPR.CurrencyExchange@illinois.gov

Title Insurance Section: (312) 814-4505
FPR.TitleInsurance@illinois.gov

Division of Professional Regulation

General Assistance: 1-888-473-4858
Professional Licensing: 1-800-560-6420
Complaint Intake Unit: 1-312-814-6910
TDD Line: 1-866-325-4949

Click here for additional information

Division of Real Estate

Complaint Intake Unit: (312)-793-8724
FPR.REComplaint@illinois.gov

Email General Questions for the Division of Real Estate

Email Real Estate Education Questions