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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

PERC LICENSEES: The deadline to renew your license without a late fee has been extended to July 31, 2024. Contact our call center at 1-800-560-6420 if you have questions. You can also view our helpful guides for retrieving your user name and for help resetting your password.

Effective July 24, 2024, we request individuals seeking updates on licensure applications make virtual appointments on Wednesdays instead of visiting the Department’s Springfield office. Learn more on the IDFPR's Contact Us webpage.

IDFPR Initiatives

Division of Banking (DOB) & Division of Financial Institutions (DFI)

  • Worked with lawmakers to finalize rules for the Illinois Community Reinvestment Act, which were adopted in May 2024. These rules are for banks, credit unions, and mortgage lenders.
  • Modernized the Pawnbroker Regulation Act  in 2024 to provide new consumer protections, additional transparency for consumers, and improve engagement with industry and law enforcement.
  • Implemented the Predatory Loan Prevention Act. Signed into law in 2021, this consumer legislation capped interest rates on most non-depository loans at 36% APR. Consumer advocates estimated that such high-cost loans drained $500 million in interest and fees from vulnerable Illinoisans every year.
    • Since the PLPA was enacted, almost every high-cost payday and automobile title lender has surrendered their Illinois license, while the number of traditional lenders who make loans at or under 36% APR has grown.

Division of Professional Regulation (DPR)

  • Streamlined and improved professional licensing processes in December 2023 for more timely review of applications. This resulted in more professional licenses being issued each month.
  • Initiated a pilot program in June 2024 for professionals in select professions to submit online for their paper applications using ePay.
  • Created a new webpage for professionals to request an application to reinstate or restore their licenses. An additional webpage was also launched as part of a pilot program for select professions to access their application and requirements online.
  • Revamped an overly punitive Intent to Deny process so applicants for licensure are more likely to respond to IDFPR correspondence, complete the licensing process, and avoid having a license denial placed on their professional records.

Division of Real Estate (DRE)

  • Doubled the number of Diversity Scholarships (from 30 to 60) to expand minority access to the real estate profession. DRE awards these scholarships with the Illinois Real Estate Educational Foundation.
  • Launched the “How To” Series, a workshop style series that travels to all corners of the state to teach people how to become an appraiser and provides them with information and resources.
  • Paved the way in becoming the first state to register and regulate virtual real estate offices in 2021.

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