Agencies
Services
Collection Agency Licensing and Disciplinary Board
Collection agencies became regulated between 1975 and 1976. The regulatory statute declares it public policy of the State to eliminate abusive debt collecting practices by licensed collection agencies and to ensure that those agencies who refrain from using abusive debt collecting practices are not competitively disadvantaged. Additionally, the State is to protect consumers against debt collection abuse. Before being repealed on Jan. 1, 2026, the Board was composed of seven members appointed by the Secretary, consisting of five employed in a collection agency and two public members.
