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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

PERC LICENSEES: The deadline to renew your license without a late fee has been extended to July 31, 2024. Contact our call center at 1-800-560-6420 if you have questions. You can also view our helpful guides for retrieving your user name and for help resetting your password.

Effective July 24, 2024, we request individuals seeking updates on licensure applications make virtual appointments on Wednesdays instead of visiting the Department’s Springfield office. Learn more on the IDFPR's Contact Us webpage.

Consumer Credit

The Division of Financial Institutions, Consumer Credit Section is responsible for licensing and regulating consumer companies/services. These entities include Consumer Installment Lenders, Collection Agencies, Consumer Legal Funding Companies, Sales Finance Agencies, Payday Loan Lenders, Debt Management Services, Debt Settlement Companies, Development Credit Corporations, and Safety Deposit Boxes. The Consumer Credit Section also investigates consumer inquiries and complaints.

Collection Agency

Consumer Installment Loan (CILA)

Consumer Legal Funding Company

Debt Management Services

Debt Settlement Services

Payday Loan (PLRA)

Safety Deposit Boxes, Safes, & Vaults

Sales Finance Agency

Acts & Rules

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